Being an Account Manager can be very stressful and frustrating at times, especially when one is selling many small projects or no projects at all. It can also occur that a client sends you updated documents a few days after the translation project has been sold, which complicates matters for the entire translation team and the Account Manager. Being an activity within the services sector, it is very important to focus on meeting all the needs and wants of a client. This can mean meeting crazy deadlines, or dealing with highly technical manuals, but our goal is always to do the best and focus strongly on the end result, which is to have a happy and satisfied client.
That being said, it is very rewarding when a satisfied client informs you that they are very pleased with the quality of the translation and the overall service they have received. Here is an example of a client expressing their satisfaction about our services:
“I wanted to send you a quick email. The work that Trusted Translations has done for us the past couple weeks has been incredible. The translations are accurate and the turnaround time is commendable. I, as well as my co-workers (some are French Canadians), have reviewed the documents in their entirety and the translations are accurate. We are very pleased with the work Trusted Translations has done for us and will continue to do for us. Thank you, again.”
These are the moments we work for; and, if you check our testimonial section on our website http://www.trustedtranslations.com/translation-company/testimonials.asp, you will be able to read a few comments from satisfied valued customers.