The demand for translation is in an ever-increasing raise due to globalization, despite the worldwide economic crisis. The conventional way has been to process translations with the help of freelance linguists; however, nowadays there are also thousands of Translation Agencies around the world. One of the usual organizational structures for a Translation Agency involves having […]
When working in Sales, it is very important to set goals and to have specific objectives. The final goal for any salesperson is obviously to sell as much as possible; but, how is that achieved? In the end, only with goals, a clear strategy and a strong discipline can this be achieved. At our Sales […]
Today we’re going to delve into some facts related to the interesting and singular Finnish language. Finnish is spoken mainly in Finland, as well as areas near Finland such as Sweden, Russia (in the Republic of Karelia), and is spoken by approximately 5 million native speakers. As many Europeans will note, despite Finland’s proximity to […]
We receive many quote requests on a daily basis and the documents vary from Birth Certificates, to Power Point presentations, to legal documents and to very technical manuals. It is very important to know the exact driver the client has, in order to provide the suitable quote. The 3 drivers are: time, cost and quality. […]
The year 2012 has come to an end and the budgets have already been defined for 2013. Many companies have been expanding and entered new markets, especially International markets, which resulted companies in having to invest in Translation Services. This trend has been increasing strongly in 2012 as companies are constantly looking for new business […]
A few years ago I spent a weekend with some good friends, and I was asked if I was interested in selling translation projects. As I had never heard that necessity before, I must have looked at my friend like a bedazzled horse and asked him what that exactly meant. He explained to me that […]
As an Account Manager working in a Translation Agency, our most important objective besides selling translation projects is providing high Customer Service. Why? This is the nature of our job. This is what we do. The Service Industry has been suffering over the last 15 years, as many positions have been down-sized in order to […]
On the one hand, one of my hobbies is to read books on economics, despite my background in biology. At any rate, I am sure this connection comes through my interest in neurobiology and psychology, lingering through sociology and ending up in economics. On the other, I can’t help but reading books and papers through […]
There are quite a few of clients that believe that the Account Manager, besides selling the translation project, also executes the actual translation, but that is absolutely not correct. The Account Manager has a huge team behind his back that he/she depends on. Besides the Account Manager, there are Project Manager, Translators, Editors, Proofreaders, IT […]
Being an Account Manager can be very stressful and frustrating at times, especially when one is selling many small projects or no projects at all. It can also occur that a client sends you updated documents a few days after the translation project has been sold, which complicates matters for the entire translation team and […]