The relationship between an AM (Account Manager) and a PM (Project Manager) is similar to that of an architect and an engineer when it comes to carrying out a client’s request. To understand this concept, let’s put ourselves in the shoes of each of these protagonists: I, an entrepreneur, want to construct a building for […]
Although many believe the role of a PM (Project Manager) is a simple routine office job, when you add in limited working hours and the daily drudgery of coming across the same problems, the reality is quite different. Although the position of Project Manager may vary for each translation agency around the world, in general terms, a […]
To those who are not regular translation clients, all the terms in the translation industry can be quite confusing. Who is the first person with whom we should communicate? An account manager, project manager or with a translator directly? The account manager is the sales agent who, in most cases, is the first point of contact […]
Our Project Manager’s attention to detail and ability to manage multiple projects of very different scopes simultaneously gives us the competitive advantage needed to be one of the leaders of the translation industry
The three key qualities that are expected of a translator or editor in order to achieve ideal productivity are quality, speed and efficiency. Quality is a very important factor for meeting customer requirements. A high level of quality leads to a satisfied customer, who will hire us again for future translation services; this results in […]
The demand for translation is in an ever-increasing raise due to globalization, despite the worldwide economic crisis. The conventional way has been to process translations with the help of freelance linguists; however, nowadays there are also thousands of Translation Agencies around the world. One of the usual organizational structures for a Translation Agency involves having […]
The project budget is the total amount of money that is allocated to cover all the expenses associated with a project over a certain period of time. The project managers and account managers are generally responsible for controlling the project costs associated with the budget that a company, or customer, has approved. When securing a […]
There are quite a few of clients that believe that the Account Manager, besides selling the translation project, also executes the actual translation, but that is absolutely not correct. The Account Manager has a huge team behind his back that he/she depends on. Besides the Account Manager, there are Project Manager, Translators, Editors, Proofreaders, IT […]
Being an Account Manager can be very stressful and frustrating at times, especially when one is selling many small projects or no projects at all. It can also occur that a client sends you updated documents a few days after the translation project has been sold, which complicates matters for the entire translation team and […]
Being an Account Manager is not the same as a Sales Manager, as there are a few additional duties that need to be taken into consideration. The job duties for an Account Manager are very complex and one of the specific characteristics of an Account Manager to bring to the position is to have very […]